Google Key Words
|Online shopping, private label rights, master resell rights, private label, resell rights, resale rights, how to, internet marketing, ebook, plr, ebooks, affiliate, money, clickbank, No Restriction Private Label Rights, Ken Dunn, Dunway Enterprises|
Article #4 - Contacting Customer Service When Online Shopping
Online shoppers often need to deal with customer service representatives from the online retailer they choose to patronize. From making purchases to dealing with problems with the order a customer service representative can be a great deal of assistance to online shoppers.
This article will focus on some of the common interactions online shoppers have with a customer service representative. Some of these interactions include making a purchase, asking questions about products and making a complaint about an item purchased. This article will also discuss some of the common methods for contacting customer service including telephone, email and online forms.
Contacting Customer Service Representative to Make a Purchase
One of the most common interactions between online shoppers and online retailers is the process of making a purchase. Although many online retailers offer shoppers the ability to make their purchases directly through a website, most of these retailers also offer the opportunity for the customers to make the purchase by calling a customer service representative. Online shoppers may prefer this method for a number of different reasons.
Some online shoppers may have apprehensions about the security of the website while others may simply have a personal preference for placing the order online as opposed to through a website. Regardless of the reason for contacting customer service to make an online purchase, the buyer will likely find this interaction to be quite simple as long as he has all of the necessary information on hand. This included information such as the product number and his billing information.
Contacting Customer Service with Inquiries
Another reason why online shoppers often contact a customer service representative agent from an online retailer is to ask questions about the products offered by the retailer. Consumers may have questions because the website does not provide enough information about the product. Even online retailers who offer very detailed product descriptions may omit details which are important to a particular consumer.
In these cases the online shopper can contact customer service to have these questions answered. These questions may pertain to the product or other factors such as the shipping policies or return policies. Regardless of the subject of the question the customer service representative should either be able to answer the question or should be able to find an answer for the consumer.
Contacting Customer Service with a Complaint
Contacting a customer service agent with a complaint about a product purchased online is definitely one of the most difficult and stressful interactions an online shopper can have with a customer service agent. However, there are occasionally situations in which these interactions are necessary. When these situations arise it is important for the consumer to ensure he has all of the necessary information available when contacting customer service. This will include information such as the order number and the billing information.
The order number is important because it will allow the customer service agent to verify items such as the item which was purchased and the date of the purchase. With this information the customer service can provide information about the options available to the consumer such as a refund or an exchange.
Methods of Contacting Customer Service
Online shoppers who wish to speak to a customer service agent from an online retailer typically have a few options available to them. The most popular option is the ability to contact an agent via telephone. Most online retailers provide a phone number for reaching customer service on the receipt as well as on the website. However, the telephone is not the only way in which online shoppers can contact customer service.
Email is another popular option consumers can use to reach a customer service agent. Most online retailers offer the option of emailing customer service to make inquiries or complaints. Some retailers even provide online forms which make it easy for consumers to reach a customer service agent.
These forms typically enable the consumer to provide his own contact information as well as the reason for contacting customer service. A customer service agent will then investigate the inquiry or complaint and respond to the customer either via telephone or email.
RETURN TO THE FREE MAIN FREE ARTICLES INDEX
7000 + PLR Articles
No Restriction Private Label Rights to Top Shelf Articles!
Else Wants To Grab The No Restriction Private Label Rights To
Content, Content, Everyone Screams CONTENT!
Here's Your Chance To Provide the Content Needs To Thousands Of Webmasters .. While You Rake In The Profits!
Recommend this site to a Friend
FREE GIFTS CLICK HERE
MARKETING - AIR
PURIFIERS - AUTO
NAVIGATION - COIN
COLLECTING - COPY
WRITING - CONTACT
LENSES - COOKING
DATA RECOVERY - EXCAVATION EQUIPMENT - FAMILY BUDGET - HEALTH INSURANCE - HOME THEATRE SYSTEMS
MOTOR BIKES & SCOOTERS - NICHE MARKETING - ONLINE SHOPPING - POWER TOOLS - REFINANCING - REMOTE CONTROL HELICOPTERS
TIMESHARE INVESTMENT - VITAMINS SUPPLEMENTS - WEIGHT LOSS - WINE & SPIRITS - YOUTUBE
- ALTERNATIVE ENERGY
- GLOBAL WARMING
HAIR TRANSPLANT - LASIK - SECURITY CAMERAS
SOLAR POWER - TEEN WEIGHT LOSS
AMAZON ONLINE SHOPPING
ALL ABOUT ONLINE SHOPPING
RECIPE [MRR] PACKAGES
Recipes for the Grill
* 379 of the Worlds Greatest Sandwich Recipes
* 2 Volume Set - Over 1000 Recipes from Around the World
* A Collection of 334 Delicious Mouth Watering Candy Recipes
* 155 Time Saving - Quick - Easy Cooking Recipes
* 100 Succulent Chinese Recipes
* Collection of Fish & Shell-Fish Recipes
* Vinegar for Health & Vinegar for Cleaning
* How To Make Perfect Wines & Spirits From Home
* 100 of America's Favourite Sandwich Recipes
* Over 200 Great Gifts in a Jar - Recipes
* A Collection of Over 120 Fun & Delicious Recipes for Kids
* Home Made Soups Recipes
* 600 Recipes for Chili Lovers
* 490 + Prize Winning [Blue Ribbon] Recipes!
* 101 Camping & Outdoor Cooking Recipes
* Collection of Easy to Follow Salad Recipes
* 120 Lip Smacking Good Jam Recipes
* The Complete Library of Cooking - 5 Volume Set
* 126 Easy - Smoothies Recipes for Athletes
* 243 Traditional Mexican Recipes from South of the Border
* 101 Recipes for the Deep Fryer - the Ultimate Taste Treat!
* 500 + Tasty Diabetic Recipes - Desserts/Entrees & Snacks
* 220 Recipes - Culinary Delights Cookbook
* 65 Tried - True & Traditional Amish Recipes
* 90 Deliciously Decadent Cheesecake Recipes
* 180 Cat Head Biscuits & Garlic Fried Chicken Recipes
* 470 Crock Pot Recipes
* 111 Different EGG Recipes
* 131 Ice Cream Maker Recipes!
* Collection of 185 Italian Recipes
* 98 Pop Corn Recipes
* 101 Chicken Wing Recipes
* 600 Delicious Chocolate Recipes
* 150 Taste Tempting Recipes - The Appetizer Collection
* 85 + Mouth Watering Apple Recipes
* 300 Mouth Watering Chicken Recipes
* 167 Dessert Recipes - the Pudding Collection
* 150 Fantastic Bread Machine Recipes
* Over 200 Delicious Cookie Recipes
* 130 Recipes for Your Canine Friend!
* 100 Recipes for Your [CAT] Feline Friend!
* The Christmas Recipe Collection
* 640 Thirst Quenching Beer Recipes!
* Easy to Follow Salad Recipes
* 400 + Time-Tested Christmas Cookie Recipes
* 504 Bath & Beauty Recipes!
* Sizzling Breakfast Recipes
* 437 Refreshing Punch Recipes
* All Time Family Favourite Holiday Recipes
* Christmas Cookie Recipes
* Celebrate Valentine's Day with a romantic dinner for two!
* Seafood Recipes Collection - 1570 Recipes
* 300 + Dip Recipes - Spreads - Appetizers & Party Food
* Fruit Smoothie Recipes - Delicious & Nutritious!
* 115 Mouth Watering Fair Recipes
* 4th of July - 221 Lip Smacking Independence Day Recipes!
* Over 100 Mouth Watering Orange Recipes!
* 250 Thanksgiving Recipes
* 200 + Delicious Tailgating Recipes!
* 660 Holiday Recipes
* The Ultimate Meatloaf Recipes Package
* 179 Delicious Greek Recipes
* A Collection of Fusion Recipes from all over the world
* 232 Delicious Pancake Recipes
* 11,000 RECIPES [E-Books] with Full Re-Sale Rights!
IF YOU CAN'T FIND
THE INFORMATION OR THE PRODUCT
THAT YOUR LOOKING FOR - CHECK OUT THE CLICKBANK CATALOGUE
Over 10,000 Products to Choose From!
to Business - Health
& Fitness - Home
Computing & Internet - Money & Employment - Marketing & Ads
Fun & Entertainment - Sports & Recreation - Society & Culture
Give to Your Family and Friends
them what they've always wanted.
Mail Order Products
If you're into Niche Resale
Rights Products then check out my
other eBooks Site
which has 120 + different eBook Packages and still growing.
Quantity in ... 'Master
Resale Rights Products'
100 + Separate Packages for you to choose from!
The Ultimate Recipe
Collection [COOK BOOKS]
CURRENTLY  DIFFERENT RECIPE E-BOOKS ON THIS PAGE
CLICK HERE TO VIEW THE LIST
Dunway Enterprises || Dunway Sitemap
WebMaster & Site Design by Ken Dunn
Dunway's Network of Joint Venture Sites
CLICK HERE TO SEND MAIL
Copyright [c] Dunway Enterprises
No Restriction Private Label Rights to 7,000 Top Shelf Articles!
- DUNWAY.BIZ - DUNWAY.INFO
- DUNWAY.US - DUNWAY.ORG
ALL RIGHTS RESERVED
|Earn money, earn money online, ebook master resell rights, ebook package, ebooks for sale, google make money, home business, how to earn money, how to make money, how to make money at home, how to make money online, how to make money with google, make money, make money fast, make money from home, make money on internet, make money online, making money, making money online, master resale rights, master resell rights, master resell rights ebooks, plr articles, plr products, private label articles, private label ebooks, private label products, private label rights, private label rights articles, private label rights products, products with resale rights, resell rights, resell rights ebooks, resell rights products, sell ebooks, work online from home.|